TranDotCom short-term lending customers can now take advantage of integrated debt management services delivered through Second Round, LP. Providing mutual clients with seamless integration of collections, Second Round recently joined a growing list of TranDotCom Gold Partners.
Second Round offers both contingency collections and portfolio acquisition services to short-term lenders. Based in San Marcos Texas, the firm was formed in 2008 by debt market industry veterans Larry Vasbinder and Joseph Duarte. Through its partnership with TranDotCom, Second Round facilitates automated, overnight back-end processing and collections for the two companies’ mutual clients.
"The goal of our Gold Partner program is to provide our clients with best in class tools to enable them to run their businesses more effectively and efficiently," according to Brannen Cummings, Corporate Account Executive, TranDotCom. "Second Round has an excellent reputation in the industry, and their corporate culture dispels the negative connotations that most people have of the collections industry," he continues.
Rosson Richardson, Vice President Business Development for Second Round, maintains that the company's philosophy of treating every customer with respect is an integral ingredient of their success. "In addition to helping lenders mitigate the cost of sales and derive bottom line revenue, one of our objectives is to help them return a customer to good standing," he said. Second Round is a member of The Association of Credit and Collection Professionals (ACA), and as such follows strict compliance and call monitoring requirements. All employees sign a "Collector's Pledge" document that stipulates that all consumers be treated with dignity and respect.
Working as a team, TranDotCom and Second Round help lenders achieve greater return on their investments through a relatively effortless process. Account data can be uploaded overnight, with the collections process starting as quickly as the next day. The two companies work together to facilitate the information exchange and resolve issues, involving the lenders as little as possible. The entire process is transparent to borrowers.
"We are excited to be working with TranDotCom, and look forward to the positive effects that the partnership will have for our mutual clients. Both companies can now serve our collective clients better, more smoothly, and more efficiently due to this relationship," reports Richardson.
